At Olivia Camera, we are committed to delivering your photography equipment, cameras, and lens accessories safely and efficiently. Please read our shipping policy carefully.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Since we operate on a Cash on Delivery (COD) basis, your order will be shipped only after it is confirmed.
2. Shipping Locations
- Olivia Camera ships worldwide.
- Delivery times may vary depending on the destination country and local shipping carriers.
3. Shipping Methods and Costs
- Shipping costs are calculated at checkout based on the delivery location.
- Standard shipping times are estimates and may vary due to customs clearance, local holidays, or unforeseen delays.
4. Order Tracking
- Once your order has been shipped, we will provide tracking information via email.
- You can monitor your shipment’s progress using the tracking number provided.
5. Delivery Times
- Estimated delivery times vary by location:
- Domestic: 3–7 business days
- International: 7–21 business days
- These are estimates and not guaranteed. Olivia Camera is not responsible for delays caused by shipping carriers or customs.
6. Shipping Issues
- If your order is lost, damaged, or delayed, please contact us at [email protected] immediately.
- We will work with the shipping carrier to resolve the issue and ensure you receive your product.
7. Contact Us
For any questions regarding shipping, please contact:
Email: [email protected]